Frequently asked questions.

Answers to common questions about the cost and timeline of a website, CRM or Telegram bot, our process and support.

What services does TARKHAN provide?

We provide software and website development, CRM and business systems, AI solutions and AI agents, Telegram bots, business process automation, mobile apps, UI/UX design, backend and API development, e-commerce, database architecture, technical support and digital transformation consulting.

How long does website development take?

It depends on the scope. A landing page usually takes 1–3 weeks, a corporate website 3–6 weeks, and complex platforms are planned in phases. We agree on a timeline after the discovery stage.

Can you build custom CRM systems?

Yes. We design CRM systems around your sales process, roles and reporting, and integrate them with Telegram, your website and the other tools you already use.

Can you integrate AI into an existing business?

Yes. We start by identifying tasks where AI brings measurable value — such as customer support, document processing or search — and integrate it into your existing systems with data privacy in mind.

Can I order a custom Telegram bot?

Yes. We build bots for sales, bookings, support and internal processes, as well as Telegram Mini Apps with payments and an admin panel.

How is project pricing calculated?

Pricing depends on scope, complexity, integrations and timeline. After a short discovery call we prepare an estimate with a clear breakdown by stages.

Do you provide technical support?

Yes. After launch we offer support plans covering monitoring, fixes, updates and new features.

Can an existing project be improved?

Yes. We audit the current code, design and infrastructure, then propose improvements — from performance and security fixes to a redesign and new functionality.

How does the development process work?

We work in seven stages: discovery, strategy, UI/UX design, development, quality assurance, launch and continuous support. You receive regular updates and access to intermediate results at every stage.

Which programming languages and technologies do you work with?

We work with all major languages — JavaScript/TypeScript, Python, PHP, Go, Java, Kotlin, Swift, Dart, C#, C++ — and modern frameworks such as Vue, React, Next.js, Node.js, NestJS, Django, FastAPI, Laravel and Flutter. We choose the stack for your task, not the other way round.

Which databases and servers do you use?

PostgreSQL, MySQL, MongoDB, Redis, SQLite, Firebase, Supabase, Elasticsearch, ClickHouse and others. We deploy on Linux servers with Nginx and Docker, in AWS, Google Cloud, DigitalOcean, Hetzner, Vercel or Render, or on your own infrastructure.

How do you use AI correctly in a business?

We start from a measurable task — answering customers, processing documents, monitoring video, forecasting — not from “AI for the sake of AI”. Then we pick the model (OpenAI, Claude, Gemini or open-source), connect it to your data via RAG, add checks against mistakes and keep personal data protected.

Can you build AI video monitoring with cameras?

Yes. For example, we built a system where a camera watches the cash desk and, if the cashier is absent for more than 5 minutes, the AI sends an alert to the manager in Telegram. Similar solutions work for counting visitors, safety control and queue monitoring.

Do you build mobile apps for iOS and Android?

Yes. We build cross-platform apps with Flutter or React Native (one codebase for both stores) and native apps with Kotlin and Swift when maximum performance is needed. We also make PWAs and Telegram Mini Apps.

What is a Telegram Mini App and why do I need one?

It is a full web app that opens inside Telegram. Customers don’t need to install anything or register — they are recognised by their Telegram account. It suits online stores, bookings, catalogues, loyalty programmes and internal company tools.

Who will own the source code?

You will. After final payment we hand over the full source code, access to servers and repositories, and documentation. This is written into the contract.

Do you sign a contract and how does payment work?

Yes, we always work under a contract with a fixed scope, timeline and cost. Payment is usually split into stages: an advance to start, then payments after each agreed result.

Is my data and my customers’ data safe?

We build security in from the start: encrypted connections (HTTPS), password hashing, role-based access, protection against common attacks, regular backups and activity logs. We can sign an NDA before discussing your project.

Do you work with clients outside Uzbekistan?

Yes. We have delivered projects for clients in Uzbekistan and Russia and work remotely with any country. We communicate in Uzbek, Russian and English.

Can you integrate payments, SMS and other services?

Yes. We integrate Payme, Click, Uzum and international payment systems, SMS gateways, Telegram, maps, 1C and accounting systems, CRMs and any service that has an API.

How do we start working together?

Leave a request on the website or write to us on Telegram @tarkhan_uz. We will contact you, discuss the task in a short call and send a proposal with stages, timeline and cost — free of charge.